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Business Process Management Consulting

Decision-making is the primary task of a manager. While making decisions, it is common that managers ... - Peter Emerson
 

Collection Agency Selection

Frankly, given the legal and regulatory requirements involved in attempting to collect a debt, it ma ... - Steve Austin
 

How Examples Can Help You Get More Publicity

People often ask me how to make their stories more attractive to the media. I tell them that providi ... - Margie Fisher
 
 

Your Headlines Are Key To Your Success Or Failure. Do You Know What To Write?

Writing good headlines is a skill that can be learned and mastered if you are willing to put the tim ... - George Dodge
 

MLM Training: Proven Steps to Get Your Downline On the Phone (scripts and power phrases included)

If the fear of phoning stops you or the people in your MLM organization from making calls, then none ... - Tim Sales, MLM Training Expert
 
 

  Index » Companies & Business » Customer Service
   
 

Customer Service

   
 

Can You Afford What Rudeness Is Costing Your Business?

Take a quick etiquette quiz and learn how much rudeness may be affecting your bottom line. - Lydia Ramsey
 

You Made a Mistake, Now I am Your Biggest Fan

Every time you make a mistake you have an opportunity to turn the problem around and create a loyal ... - Laurie Brown
 

Clients...Do You Really Need Them?

Running a successful business takes a lot of energy and there are so many areas that as a business o ... - Lorraine Pirihi
 

Customer Relationship Management For A Higher Level Of Customer Service

The main purpose of Customer Relationship Management is to allow businesses to better manage their c ... - Susan Jan
 

Case Study; Customer Service and Customer Surveys

Customer Service and Customer Surveys are a very interesting topic and it is amazing how much you ca ... - Lance Winslow
 

Good Directions Mean You Will Never Lose a Customer

A potential lifetime customer calls on the telephone: ?How do I get to your restaurant (or store, or ... - Rodney Robbins
 

A Wonderful World with Two Words

Is it time to put two simple words back into circulation? Could these two small words make a differe ... - Ralph Roberts
 

When Thanks Just Doesn't Cut It: Showing Your Appreciation

"Thanks,? we all say, when someone does something nice for us. But do we mean it? Sometimes, we ratt ... - Alyson Mead
 

RETAIL GREETERS: Sales Builders or Customer Turnoff?

Do you need greeters or should you avoid them? That is the perplexing question many retail organizat ... - John Di Frances
 

Identify Your "Silent" Customer Service Message

With the growing number of people in every business sector, doing business requires creativity and i ... - Rick Weaver
 

11 Things Small Business Owners Can Do To Recover From Customer Service Issues

In small business, everyone makes customer service mistakes. The key is how you handle them. Here ar ... - David Handler
 

Why Communication Skills Don't Work In Customer Service

You'll often hear that active listening doesn't work anymore. Customers recognize it and feel manipu ... - Tim Dawes
 
 

Difficult Customers - There's No Such Thing

A couple of years ago I had a call from a Customer Service Manager working in the paper industry. He ... - Alan Fairweather
 

Putting The "Service" Back In "Customer Service"

The future of customer service is here. Technology has made seeking out support faster and easier th ... - Sean Cohen
 

Customer Service Is Key

Why customer service is so important to your online business and what you can do to improve it... - Richard Grady
 

Janitorial Personnel: Employee, Sub-Contractor or Franchisee?

Using a Janitorial Franchising company is THE best way to get and keep your facility cleaning. Find ... - D. Brownlee
 

Customer Service is a Huge Part of Success

Communication is key to a trusting relationship with you and your customers. Keep them coming back f ... - Angela Green
 

Turning Angry People into Repeat Business

Poor communication can cost you money. This is the how, why and what to do about it. - Reg Adkins
 

Customer Service Problems--Help Employees Look at Customer Complaints from the Customer's View

Too many times employees tend to look at a customer complaint, or even a request for help, as an opp ... - Alan Boyer
 

Surveys Suck!

You wouldn't expect the President of Customersatisfaction.com, popular keynote speaker and best-sell ... - Dr. Gary S. Goodman
 

Top Consultant Says Listening Problems Cost Restaurants Billions

?And what would you like to drink?? the perky server asks. - Dr. Gary S. Goodman
 

Customer Service in Auto Detailing Discussed

The business of automotive detailing is alive and well and there is no doubt about that. Americans l ... - Lance Winslow
 

My Clients will Keep Coming Back Surely? Here's How to Encourage Them

Building Customer Loyalty is always difficult if you find that your clients come one and you never s ... - Lee Lister
 

IT Consulting: Providing Clients with Credit

IT consulting clients sometimes will want you to provide them credit. Don't give too much credit too ... - Joshua Feinberg
 
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